Enhanced Customer Service

+44 (0)1536 738 475

+44 (0)1536 738 475

Fleet of Lorries

Image showing overlapping road junctions

Traffic on motorway

Enhanced Customer Service

With Trackitnow you can respond quicker to your customers needs. By understanding your vehicles locations you can quickly and easily use the nearest vehicle search to respond faster to your customer. You are able to provide full historic proof of service and offer more accurate arrival times.

Enhanced Customer Service

Enhanced Customer Service

Respond more quickly to customer requirements
Estimated time of arrival to keep customers better informed
Text messages to customers with ETA
Allow customers filtered access and limited view to individual or groups of vehicles
Provide historical proof of service - arrival, time on site and number of times to the customer.

Benefits of Vehicle Tracking

Reduce fleet costs

Reduce fuel costs and fuel consumption
Reduce idling times and fuel
Reduce overspeeding - saves fuel and reduces accidents
Monitor driver behaviour, reduces servicing costs eg: brakes, clutch and tyre wear
Lower insurance premiums

Monitor and reduce idling times
Optimise route planning
Reduce overspeeding - saves fuel
Reduce fuel theft

"......cutting motorway speeds from 70mph to 60mph could deliver fuel savings of 9–12 %......cruising at 80mph can use 25% more fuel than driving at 70mph."

Improved fleet optimisation

Improved situational awareness of the fleet
Organise your fleet into groups, either by vehicle type, task, region or custom group
Identify unsanctioned journeys
Reduce non productive daywork and overtime claims

Enhanced customer service

Respond efficiently to customer requirements
Estimate time of arrival to keep customers better informed
ETA text alerts and messages
Allow customers filtered access and limited view to individual or groups of vehicles
Customer service level agreement dispute resolution

Simplified fleet administration

Automatic notifications by email of impending service, inspection, insurance and MOT
Assign drivers to vehicles, or
Automatic driver assignment with driver ID tag or Tachoraph integration

Employee safety, security and welfare

Lone worker protection
Live and historical situational awareness of fleet and personnel
Automatic geofence alert notification via SMS and email
Stolen vehicle alerting via SMS and email

Working time directive
Corporate manslaughter protection

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Reduce fleet costs

Reduce fuel costs and fuel consumption
Reduce idling times and fuel
Reduce overspeeding - saves fuel and reduces accidents
Monitor driver behaviour, reduces servicing costs eg: brakes, clutch and tyre wear
Lower insurance premiums

Monitor and reduce idling times
Optimise route planning
Reduce overspeeding - saves fuel
Reduce fuel theft

"......cutting motorway speeds from 70mph to 60mph could deliver fuel savings of 9–12 %......cruising at 80mph can use 25% more fuel than driving at 70mph."

Improved fleet optimisation

Improved situational awareness of the fleet
Organise your fleet into groups, either by vehicle type, task, region or custom group
Identify unsanctioned journeys
Reduce non productive daywork and overtime claims

Enhanced customer service

Respond efficiently to customer requirements
Estimate time of arrival to keep customers better informed
ETA text alerts and messages
Allow customers filtered access and limited view to individual or groups of vehicles
Customer service level agreement dispute resolution

Simplified fleet administration

Automatic notifications by email of impending service, inspection, insurance and MOT
Assign drivers to vehicles, or
Automatic driver assignment with driver ID tag or Tachoraph integration

Employee safety, security and welfare

Lone worker protection
Live and historical situational awareness of fleet and personnel
Automatic geofence alert notification via SMS and email
Stolen vehicle alerting via SMS and email

HMRC P11D Business / Private Button

HMRC P11D business / private button.
Benefit in kind tax calculation
Identify which driver in what vehicle automatically
Timesheet calculation by driver

Working time directive
Corporate manslaughter protection