The quickest and easiest way to contact Support is by logging into ERA and raising a Support Ticket via the Account area. Tickets raised via ERA receive a response within 24 working hours.

ERA Tracking Platform Login

If you are unable to raise a ticket via ERA please use the form below. Tickets raised via the form or email receive a reply within 72 working hours.

This is the name displayed in the asset list in EraWeb / ERA App
This is the name displayed in the asset list in EraWeb / ERA App
When was the last time the device updated?
Where did the device last update?
Is the vehicle driving today?